Split an itinerary step (Customer/Employee)

Use the following procedure to split a single itinerary step into two steps.

You cannot split an itinerary step if:

• The shipment is designated as Ship Direct.
• All of the shipment's itinerary steps are attached to loads.
• The itinerary step has a status of Selected for Optimization or higher.
• The shipment is suspended, on hold, or attached to a plan of which you are not the owner.

1. Perform one of the following tasks:
   • Display a shipment’s itinerary (Customer).
   • Display a shipment’s itinerary (Employee).
2. Select an itinerary step.
3. Click Split. If the action is allowed, the Split Shipment Itinerary screen is displayed.
4. Enter any necessary information.
5. Click Submit. The two itinerary steps resulting from the split are displayed.